The project
1
2
3
Context
Swan, a European fintech, needed to scale its KYC teams fast: 13 roles to fill in parallel, in France and abroad, with a high volume of applications to screen.
What we did
From March to September 2026, we ran hiring end to end: candidate journeys rebuilt in Teamtailor with automatic screening, interview kits and scorecards for each role, a weekly review with managers. An AI agent prepares pipelines, guides and briefs, always validated by a human.
Results
49 people hired in France, Spain, Germany and the Netherlands, including 24 in the Junior KYC Analyst training program, with a hired-candidate NPS of 83.
Testimonial
Anne Le Bruchec
Chief People Officer, Swan
« Audrey, from True Point Advisory, joined our team for several months in 2026 during an extremely intense hiring campaign for our operations roles. Audrey very quickly made a difference on extremely high-volume hiring, where the pace was very fast. She is highly rigorous in how she organizes her work, she is results-driven, and she helped the team reach its hiring targets. She did not hesitate to challenge the status quo or some of the team’s ways of working. »